Core Charge Policy
Last updated: July 30, 2026
Certain parts — steering gears, turbos, injectors, injection pumps, high-pressure oil pumps, transmissions, and others — carry a core charge. A core charge is a refundable deposit on your old part. When you send the old unit back, it gets remanufactured instead of scrapped, which is what keeps these parts affordable in the first place.
You must send the old part back to get the core money. That's the whole deal.
Your Two Options at Checkout
Every product with a core charge gives you a choice. Pick the one that fits how you're doing the job.
Option 1 — Core Deposit (fully refundable)
You pay the core charge up front, along with the part.
- Send your old core back within 30 days of receiving your order
- We refund the full core deposit to the card you paid with, once the core is received and inspected
- Nothing else to track — if you never send the core, you simply keep it and the deposit stays with us
Best if: you want it simple, or you're not sure how long the install will take.
Option 2 — Core Billed Separately
Your card is not charged the core deposit at checkout. Instead, we contact you and arrange the refundable core deposit directly, before your order ships.
- Nothing is added to your order total at checkout
- We'll reach out to arrange the deposit — your order ships once that's settled
- The deposit is refunded the same way as Option 1 when your core comes back and passes inspection
- Because we handle this by hand, it can add a little time before your order goes out
Best if: you'd rather keep the deposit off the checkout total and sort it out with us directly.
Late Cores
Miss your window and you still get some of it back, on this scale:
- After 30 days — 90% refunded
- After 60 days — 70% refunded
- After 90 days — 50% refunded
- After 6 months — accepted at our discretion
What Makes a Core Acceptable
Cores have to be worth remanufacturing. Yours needs to be:
- Like-for-like — the same unit, same fitment as the part you bought. A different part number is not a valid core.
- Complete — disassembled cores, or cores missing major components, get reduced credit or none.
- Not destroyed — cracked bodies, stripped lines, fire damage, or similar unrebuildable condition means reduced credit or none. The material has to have value.
- Drained — all oil, fuel, and fluid out before it ships.
How to Send Your Core Back
- Keep the box your new part came in. Use it for the core. It's already the right size and already rated for the weight.
- Drain all fluids — oil, fuel, everything.
- Plug it. Move any plastic caps or plugs from the new part onto the core.
- Bag it. Wrap the core in a heavy plastic bag. Carriers will reject a package that leaks, and a rejected package is a core that never gets credited.
- Box it and include any core paperwork that came in the original carton, filled out.
- Send us the tracking number at info@fassmotorsports.com. Without confirmed tracking we can't guarantee your core refund.
You pay core return shipping.
Not sure where to send it? Call 636.429.7020 before you ship — it saves everyone a headache.
Common Questions
What counts as a core?
Any part that can be rebuilt and resold as a remanufactured unit, or recycled for its materials. In our world that's mostly steering gears, injectors, injection pumps, turbos, HPOPs, and transmissions.
Why is there a core charge on a brand-new part?
Because the old unit still has value to the manufacturer whether the replacement is new or reman. The charge exists to get the old part back into the supply chain.
My old part is trashed. Do I still owe the core?
Usually yes. Most core charges apply regardless of the condition of the old unit — but a core that's cracked or unrebuildable won't earn full credit. If you're not sure, call us before you ship it.
My core was lost or stolen. Am I off the hook?
No. If you can't produce the core, the core charge stands.
Can I just keep my old part?
Yes. Keep it and the core charge is simply not refunded. Some parts sold on an exchange basis have to go back to the supplier and can't be kept — we'll tell you if that applies.
Questions
636.429.7020 | info@fassmotorsports.com
Monday–Friday, 8 AM–6 PM CST